WHO WE ARE
WHERE THE LEGACY BEGAN IN ELDER HOME CARE
Understanding the history of who you work for and what they represent is just as important as the care they provide, because without the true meaning of this agency Michalene "Mikki" Rosado's legacy would not exist. In 1986, Michalene Rosado along with a partner began one of the first elder home care agencies called Award Services which was located in Bristol CT. These services included light homemaking, companionship, chore, and transportation to the elderly community who were in need of assistance. In 1988 Michalene Rosado, better known as "Mikki" whom was a single parent on welfare with three children, decided it was time to venture on her own and started M.R. Home Care, Inc. (named after Michalene Rosado).She put forth the same goals and intentions in mind and with hard work and strong determination she started a foundation that would change the social lives of our elderly population forever. At this time no one could ever fathom or foresee one of the largest savings that would allow our clients to receive the care they require and be able to live independently in the privacy of their own homes. Today, homecare is one of the largest growing services needed to face the baby boomers in the years ahead. In 1995, her son Scott W. Rosado overlooked day to day operations, due to her declining health.
In 1997, Scott W. Rosado became vice president of M.R. Home Care, Inc. and managed 95% of the business as well as caring for his mother. He used those moments to gain the knowledge he acquired from her to move the business in a direction that was the deepest to her heart and put in place the values she possessed. In 1999, we lost one of the greatest community advocates we ever had. Mikki had passed away on May 8, 1999. Saddened by the loss of his mother, Scott had many challenges ahead and big shoes to fill. While he agrees that those shoes could never be replaced, her legacy will never be forgotten and the traditions she started stand strong on the foundation she created.
In 2004, Scott Rosado and his cousin Miguel Rosado felt the need to provide elder home care service to the Waterbury community and started Quality Home Care, LLC. Miguel works hard to manage the operations of Quality Home Care with the same intent and desire "Mikki" set forth while on her own. Due to her caring nature not only does her formula for success ring true, but the quality of care that that we provide to our clients sets our agencies above the bar, as for one day we may need someone to care for us. In addition, we take pride in the celebration of Thanksgiving Day, continuing a long lasting tradition that was started by "Mikki" over 20 years ago. She made sure that anyone who was left alone, was not well enough, or could not afford a meal was able to jumpstart the holiday season by receiving a traditional meal on the morning of Thanksgiving Day, with all the fixings. Due to the increasing need, we noticed that every year the requests of meals had gotten bigger and bigger, and as of today we deliver over 800 meals in our community which were prepared by our staff and volunteers throughout the week.
We feel this is truly the way of saying "Thanks for Giving" on this special day.
As of the present, we continue to build by offering Personal Care Assistants to our list of services and can proudly say that together we bring over 30 years of experience through out Connecticut.